Policies

Before you embark on your trip, please read our policies to ensure you are properly prepared for your outing. The following policies are designed to insure everyone has an enjoyable float and will be enforced without exception. We make every effort to accommodate you and/or your group, but we can NOT be flexible when it comes to personal safety, alcohol consumption, and river preservation.
If you have any questions about any of our policies please feel free to call us at (215) 297-5000

PLEASE NOTE: River Country activities are sold on a "First Come, First Serve Basis", and as such we can not guarantee availability of any activity. Although we do take reservations, they are for groups of 20 or more only., even so, and even though we do our best "we can not guarantee"availability.

Further, Specials and Special pricing found on the website are only available for purchase on the website, unless noted as available for purchase at River Country.

  • Inclement Weather: We cannot operate during thunderstorms, we will try to reopen as soon as the storm passes. There are no refunds or rain checks issued. We could also be closed on extremely cool or rainy days. Please call (215)297-5000, if weather seems questionable.
  • High Water: For your safety, we are sometimes forced to close or mandate certain restrictions if the river level rises. Please call if we had significant rain prior to your trip.
  • Food & Beverage: There is no need to bring food or beverages. We do have a food concession on our premises (The Red Mushroom Cafe ) The Red Mushroom Cafe can be contacted for Menus and Rates.
    Cans and bottles are not permitted on any BCRC outing. You may bring an empty insulated jug to be filled with beverages at our food concessions or purchase them here. This policy is to insure your safety and eliminate pollution. Picnic lunches, in small playmate size coolers only, are permitted on canoe, raft, and kayak outings. Your own food and beverages are not permitted on tube outings. Help keep our river clean. We have food concessions on the property. We do have a small picnic area, but it is not suggested you picnic here on the weekends as it is usually full. Please check out the local parks a directory of local facilities is found on our links page (Bucks County Conference & Visitors Bureau).
  • Alcohol :Alcohol is strictly forbidden on BCRC premises, transport vehicles, BCRC drop off points and rental equipment. Anyone under the influence of drugs or alcohol will not be permitted on any of our trips and will be refused entrance to our facilities. Alcohol and water sports do not mix!
  • Dress: We suggest you wear a bathing suit or shorts, T-shirt as you are in the water while tubing and may get wet while Canoeing, Rafting and kayaking. We do have changing rooms (no showers) so you may want to bring a change of clothes. In cooler times for canoeing, rafting, or kayaking, please dress appropriately for the weather ( jeans, t- shirt, sweater or jacket) and bring a change of clothes in case you tip and get wet. We also suggest water shoes or old sneakers as the river bottom is rocky. Sun protection is a must (lotion, hat, visor).
  • Personal Articles: We suggest you leave all valuables at home. Anything you take on the river could get wet or lost. Please make sure all glasses, keys and other items are secured. The River Supply Store offers key and other storage for a nominal fee. We do suggest this for your car keys as people lose them all the time. Locksmiths can cost hundreds of dollars, and you could be waiting for them to arrive for hours.
  • Pets: We suggest you leave your pets at home. Pets are not allowed on tube, raft or kayak outings. Dogs are allowed on Canoe outings but will be refused if anyone on the transport vehicles objects to riding with them. They must be leashed AT ALL TIMES and are not allowed on private property or to interfere with any wildlife or pets.
  • Safety & Liability: Although no effort is spared to assure you have a safe outing, it must be understood that there are inherent risks and dangers in tubing, rafting, canoeing and kayaking. You participate at your own risk. Life guards or guides are not provided. We do not assume responsibility for personal injury, medical payments, or property loss or damage. You will be asked to sign a waiver and release of liability before your outing begins. Persons with known or suspected physical affirmative or who are pregnant should check with their physician before undertaking any outdoor recreation activity. Parent or guardian must sign for participants under 18.
  • Life Jackets: Life jackets are mandatory for all canoe, raft and kayak outings and for all children 12 and under for any outing. For tube outings they are also MANDATORY for anyone who does not swim well. Life Jackets are provided by BCRC at no additional charge. FOR YOUTH GROUPS, Camps, and other GROUPS, all group participants MUST WEAR A LIFEJACKET, IF THEY ARE UNDER 18 YEARS OF AGE.
  • Personal Boats: Personal inflatable rafts or tubes are not permitted to be used at or land on BCRC property.
  • Parking: You must park in our parking lot as the surrounding area is all private property. Parking is for our customers only. Anyone parking here with private inflatable boats or tubes will be refused or their vehicle towed. There is a $6 charge per car.
    CONCERNINGBUSES : Groups with School buses are asked to come directly to River Country and park in our Parking lot. Groups with (charter and Coach Buses) are to travel and park at Kinsman Co., Please see Bus Parking Page
  • Deposit & Cancellations: Reservations are required for all outings. There is a deposit requirement of $10 per boat or $50 for tube groups of 20 or more. Cancellations are only accepted up to three days in advance of your trip or at the discretion of management. Otherwise your deposit will not be refunded. Rain cancellations are honored if it is raining at BCRC. In that case, we will refund your deposit or you may reschedule your trip. Refunds are not given after equipment is contracted or taken out. Upon arrival, you must pay your deposit in addition to your outing costs if we have not already received it. If you gave a credit card over the phone as your deposit, it is not charged unless you cancel. If you plan on paying with your card you must bring it with you. If you plan on paying with cash, you must also bring a cash deposit with you. Deposits are held until all equipment is returned in good condition after your outing.
RIVER TIPS

What to bring, what to wear...
Just a few tips to make your river experience the best possible!
  • Sign your liability form BEFORE you arrive for your activity, details on this can be found here.
  • If canoeing or kayaking, we suggest beginners take the short trip first.
  • Families with small children- we suggest rafting.
  • Upon arrival, we highly recommend checking your car keys at The River Supply Store (located on the premises). Keys are lost in the river almost daily even when they were "safely attached" to a bathing suit. Consider the possibility that any item brought on the river can be swept away! Locksmiths can be very expensive ($200 or more).
  • Wear sunscreen and water shoes (The sun reflection off the water can lead to some very red tubers.)
  • For your Safety Keep your lifejacket on.
  • Life Jackets are MANDATORY for ALL individuals 12 OR UNDER, OR if you are not a strong swimmer, OR you do not know how to swim.
  • DO NOT JUMP WITH YOUR TUBE! THE DEPTH OF THE RIVER IS DECEIVING.
  • Alcohol consumption is prohibited anywhere on BCRC's grounds or on your outing (strictly enforced)!!! We want you to have a safe trip and return!
  • Be prepared and stay together (you can purchase ties to keep your group or family together at The River Supply Store located on the premises).
  • Do not leave boats and equipment unattended (The beavers and squirrels like taking them for joy rides. In fact one of our canoes was found in Jamica with a Dreadlock sporting Bucks County Squirrel)...kidding.
  • Enjoy wildlife and wildflowers, but please leave them behind.
  • Please for the sake of our Beautiful River, absolutely no littering. That is why we do not permit taking water bottles, coolers or other potential trash onto the river.
  • It is absolutely essential that you and your group enjoy the water, sun, and have lots and lots of fun!
  • For additional lodging, dining and other activities in our area, visit our links page, stuufed full of local Restaurants, lodging facilities, and Historic attractions of Bucks County. Also check out Bucks County Conference and Visitors Bureau
  • www.visitbuckscounty.com