individuals/groups under 20 that have booked their trip on-line

If Ordering on-line Please note that You must have ID when checking in at River Country. You should have also signed an electronic Liability Release form. If not we recommend that you Download one here fill it out and present it upon arrival to prevent delays.

​A form MUST be filled out for each customer. Children under 18 must have a parent or guardian sign one for them. Again we recommend you do this ahead of your arrival to avoid delays.
If You or your small group are Tubing please note that water bottles, Coolers, anything with alcohol is not permitted on Tube trips.

Groups of 20 or Greater that have booked their trip on-line,
​or have reserved their group on the phone

If You have a Group numbering 20 or greater, Upon arrival please have you Group leader let an employee know your group name. They will advise you to wait at a staging area and instructed on safety while at our facility.

You should have filled out electronic liability release forms while reserving your outing on-line. If not please download the liability forms HERE, fill them out and present them upon arrival.

​Often times with larger groups such as camps forms must be distributed to the parents or guardians before the trip to prevent delays. ALL CUSTOMERS MUST PRESENT A SIGNED FORM.

If you arranged food for your group please let our Cafe director know that you have arrived So they can co-ordinate

If you decide to just show up without a reservation, that's fine,,,
​ Although It is far quicker if you reserve on-line. 

Keep in mind that we are first come first serve and reservations take precedence over walk-ins as we have limited equipment especially some of our specialized Kayaks. We will do the best we can to serve you because,
​THAT'S WHAT WE DO!

Make sure to read our Policies and Tips page for more insight into safer and more fun Day!