How does it work when you arrive at River Country?

1.  Since the COVID 19 "Pandemic" we are REQUIRING that you reserve On-line as we are NOT accepting cash . When You arrive at our  Parking lot you will be asked for your name and reservation information that you received previously when you made your reservation.
If you have not made a reservation
( You may want to lock up valuables in your car.  NO COOLERS ARE ALLOWED ON A BUS, OR FOOD. YOU MAY BRING A SMALL EMPTY JUG TO FILL WITH WATER AFTER YOU ARRIVE, YET PLEASE DO NOT BRING WATER BOTTLES FROM HOME. If you have any Alcohol in your possession you will be asked to put it back in your car as ALCOHOL IS NOT PERMITTED on River Country trips or property.
2. Walk up to the Cafe and Souvenir store, we suggest that you check your keys at the Souvenir store,They also sell Sun Block & waterproof cellphone bags and waterproof bags.
Continue to our VIP check-in if you pre-purchased on-line, or walk up to the Tubing Booth or Boating Booth if you haven't paid for an activity yet
3. We suggest you download & bring a signed liability form with you, other wise sign a form while in line, waiting to pay for your activity. Downloading & Signing a form ahead of time saves time, and speeds your journey.
4. After checking in, our staff will assist you in obtaining the equipment you need for your activity including, lifejackets, Tubes,  and Paddles for boats if applicable.
5. Our staff will assist you onto a bus shuttle, where you will be given a safety speech for a safe journey while on the river.
6. The Bus will then shuttle you to the river "put-in" of your choosing (2,3, or 4 hour Tubing or a 6 mile boat trip) where you then float back with the current back to our facility where you parked your car. No need to wait for a ride back to your car like other outfitters. Life-jackets, paddles, and shuttle services are included in our prices.

​WE SUGGEST YOU DOWNLOAD THIS TEXT, AND PRINT IT AND BRING IT WITH YOU ALONG WITH A LIABILITY FORM FOR ALL PARTICIPATING CUSTOMERS.

individuals/groups under 20 that have booked their trip on-line

If Ordering on-line Please note that You must have ID when checking in at River Country. You should have also signed an electronic Liability Release form. If not we recommend that you Download one here fill it out and present it upon arrival to prevent delays.

​A form MUST be filled out for each customer. Children under 18 must have a parent or guardian sign one for them. Again we recommend you do this ahead of your arrival to avoid delays.
If You or your small group are Tubing please note that water bottles and Coolers are not permitted on tubes. Anything with alcohol is not permitted on Tube trips OR any activity at River Country. Further Alcohol is NOT permitted on River Country Property.

Groups of 20 or Greater that have booked their trip on-line,
​or have reserved their group on the phone

If You have a Group numbering 20 or greater, Upon arrival please have you Group leader let an employee know your group name. They will advise you to wait at a staging area and instructed on safety while at our facility.

You should have filled out electronic liability release forms while reserving your outing on-line. If not please download the liability forms HERE, fill them out and present them upon arrival.

​Often times with larger groups such as camps forms must be distributed to the parents or guardians before the trip to prevent delays. ALL CUSTOMERS MUST PRESENT A SIGNED FORM.
ANYONE UNDER 18 MUST HAVE A PARENT OR GUARDIAN SIGN FOR THEM.
If you arranged food for your group please let our Cafe director know that you have arrived So they can co-ordinate

PLEASE NOTE: TRIP TIMES ARE APPROXIMATE, River levels & wind will effect timing. You may stay out as long as you wish as long as you return by closing time.

Also specials and pricing found on the website are only available for purchase on the website, unless noted as available for purchase at River Country.

Keep in mind that we are first come first serve and reservations take precedence over walk-ins as we have limited equipment especially some of our specialized Kayaks. We will do the best we can to serve you because,
​THAT'S WHAT WE DO!

Make sure to read our Policies and Tips Policies and Tips page for more insight into safer and more fun Day!